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How it works

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Home Delivery Travel Money

You can trust us to get your Travel Money to you quickly, securely and with no hidden fees.

  • Competitive rates 
  • Speedy, secure delivery 
  • Free delivery on orders over £500
  • Over 50 currencies available - from Euros and US Dollars to Turkish Lira
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Safe & secure delivery

Your Travel Money will be sent via Royal Mail Special Delivery to your home address.

To protect against theft, we only send to the address on the payment card and we insure every single Travel Money order.

 

Frequently asked questions

How secure is your online system?

Our security experts use the latest combinations of encryption and technology to keep your money safe and secure. We encrypt all personal data into an encoded form before it's sent over the internet, stopping unauthorised users reading it. We then run a data integrity test to confirm the data hasn’t been tampered with. We also have other layers of security happening in the background but we don’t disclose every procedure for obvious reasons. Rest assured we have lots of procedures in place to keep you and your money safe.

Please note: this guarantee only applies to purchases made using the ICE secure server. In the event of unauthorised use of your debit card, you must notify your card provider in accordance with their own rules and procedures.

Can I pick up my order from one of your branches instead of having it delivered?

No – but if you’d like to pick up your currency in person and still get a discounted rate, then our Click & Collect service is perfect for you. Click & Collect gives you discounted rates on Euros and US Dollars at over 30 stores nationwide. Click here to find your nearest location.

How is my order delivered? What happens if I miss the delivery?

We use Royal Mail Special Delivery to deliver your order. This is a fully insured service that requires a signature. If you're not at home to sign for your order, it will be taken back to your local Royal Mail delivery office and a 'Whilst you were out’ card will be left informing you where it is. Once the card has been left you can either collect your order from your local delivery office or arrange re-delivery for when you are at home.

Can I change the date of delivery?

Unfortunately we are unable to change the date of delivery once an order has been placed.

Do you offer a currency buy back service?

Yes! We'll buy your left over currency. You can find out more about our currency buy back service here.

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Something else we can help you with?

See our Travel Money Support Centre for lots of helpful guidance about Travel Money orders.