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Convenient collection from your preferred branch

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Why Click & Collect?

You can pick up your currency the next working day if you choose Click & Collect*. And we have over 50 currencies available.

We offer competitive exchange rates, too. So you have more to spend on the things you love on your next trip abroad. 

*Applies to orders placed before 3pm on weekdays. Unavailable on weekends and Bank Holidays.

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Not sure when you'll next be visiting a branch?

Let your Travel Money come straight to your home instead. Delivery is fully-insured and free when you spend over £500. 

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Leftover currency? We'll buy it back

If you have any foreign notes leftover from your travels, we'll buy it back at competitive rates

All you need to do is fill out our Buy Back form and post it to us securely. We'll process it and pay the GBP value straight into your bank account. You must be over 18 and a UK resident to use the service.

Click & collect FAQs

Will I need proof of identity to collect my currency?

When you collect your order from branch you will need to provide the credit or debit card that you used to pay for your order online, as well as either a full UK photographic driving licence, passport or EU ID card (we do not accept provisional driving licences).

The name on the debit or credit card must match the name of the person collecting the order and identification used.

Can I use a payment card with a different name to the person collecting the order?

The name on the card must match the name of the person collecting the order and identification used.

Will I be charged a delivery fee?

Delivery to your chosen branch is free on orders over £500. You will be charged a delivery fee of £5 if you order less than £500.

When can I collect my order?

Your order will be ready for collection anytime after 1pm on your nominated collection day. If you fail to collect your order within 72 hours of the collection date, your order will be cancelled and we will refund your order with the full Sterling amount, less a £10 late cancellation fee.

Refunds can take from 2 to 10 working days to credit back into your bank account. Please note that we do not refund cash advance charges and that any late cancellation fee may also be subject to a cash advance fee by your card issuer.

How long will my order be held if I am delayed in collecting it?

Your order will be held at the selected branch pick up location for 72 hours from your order collection time. Any further delay will result in your order will be cancelled and a £10 late cancellation fee deducted.